Common Shipping, Pickup, and Packaging Questions
How do I open the jar?
With a can opener, wine key, or butter knife. Our jars are pressure canned so the lid needs to be popped the first time it’s opened. This traditional canning method is why OWL Venice broths have a 6-month shelf life and keep without refrigeration until opened.
When will my order be shipped and how long will it take?
Shipments typically take 5-7 business days depending on where you are located in the U.S. We ship out on Monday, Wednesday and Friday unless otherwise noted.
I live in Los Angeles. How do I pick up my OWL Reset Cleanse?
Once you place your order we will reach out within 48 hours with our designated pick up dates at the OWL HQ on Abbot Kinney. You choose the time that works best for you! If you want to receive your cleanse by a certain date, please be sure to place your order ahead of time.
Do you ship internationally?
So sorry, we currently can only ship within the contiguous United States.
Do the products “go bad” during shipping?
No! Our broths are pressure canned and vacuum sealed and have a shelf life of 6 months when unopened. Once opened, our broths are good for 7-10 days refrigerated. Our mylkshakes ship in powder form and have a shelf life of 3 months. When you add the veggies, water, and blend, they are good for about 4-6 days refrigerated.
Common Questions about the OWL Reset Cleanse
Can I drink coffee while cleansing?
Sorry, no. We suggest you steer clear of caffeine as it can be very acidic and will disrupt your gut balance.
Can I still do the OWL RESET Cleanse if I am vegan?
Yes! We are happy to make adjustments to the broths that come in our cleanse.
When you place your order, send us an email at info@owlvenice.com to request changes based on your dietary preferences.
How many jars will I receive?
A 4-day cleanse will come with 12 jars total: 2 Magic Matcha Mylkshakes, 2 Golden
Ginger Mylkshakes, 2 Bold Beet Mylkshakes, 2 Vegan Broths, 2 Chicken
Broths and 2 Beef Broths.
A 6-day cleanse will come with 18 jars total: 3 Magic Matcha Mylkshakes, 3 Golden
Ginger Mylkshakes, 3 Bold Beet Mylkshakes, 3 Vegan Broths, 3 Chicken
Broths and 3 Beef Broths.
An 8-day cleanse will come with 24 jars total: 4 Magic Matcha Mylkshakes, 4 Golden
Ginger Mylkshakes, 4 Bold Beet Mylkshakes, 4 Vegan Broths, 4 Chicken
Broths and 4 Beef Broths.
Can I eat food during the cleanse?
Many people find that they aren’t hungry and have plenty of energy throughout their OWL Reset Cleanse, however, we always encourage our customers to listen to their body. If you’re in need of some extra fuel during your cleanse, you can introduce some of our approved foods: Cooked greens, steamed squash, avocado or cooked chicken. These foods will sustain you without disrupting the benefits of the cleanse.
Common Questions About our Products
What are the benefits of bone broth?
Where do we begin? First and foremost, bone broth is great for healing digestive issues. The gelatin in bone broth mimics the interior lining of the gut wall, so it effectively repairs the lining in the gut by sealing any holes. The glucosamine in bone broth offers joint support, and its chondroitin sulfate has been proven to help prevent osteoarthritis. Bone broth is also full of collagen, which promotes healthy hair, skin and nails, and magnesium, which helps build healthy bones. Even more, bone broth is known to promote good sleep, support memory, improve brain function, build immunity, and reduce or eliminate symptoms of many autoimmune disorders. Finally, the protein in bone broth reduces your body’s need for meat, and the easily absorbed vitamins and minerals boost mood and overall energy.
How much should I drink per day?
Start with at least 1 cup each day, but always listen to your body. If you’re craving more, have more! For maximum benefits, drink a cup a day, morning, noon, or night.
How long will 1 quart last?
2-4 servings.
How should I drink it?
Our creations taste more like a tea than a traditional stock so it’s best to sip them warm! Get creative and make our broths your own by adding ghee, nutritional yeast, spices, or chopped veggies. You can also use OWL Venice broths as a base in soup, for cooking grains, or in place of water when steaming veggies.
What's the difference between the types of broth?
All the OWL Venice broths are incredibly healing and come with a wide range of vitamins and minerals. Those made with beef and bison bones are more nutrient dense and have a stronger taste. If you don’t consume meat regularly, we recommend you get started with our chicken, turkey, and vegan broths.
Do you sell your mylkshakes in stores?
Not yet! At this time our mylkshakes are available for purchase online at